Published 
October 2, 2024
The key metric for quality content: Viewer retention
Tim Mitchell
Co-founder, DRPCRD

If you want "go viral" on social media, there’s one key metric you need to master: viewer retention 📉 . It's the reason TikTok videos seem to start mid-sentence, end abruptly, or loop seamlessly. It’s why creators talk so fast.

Viewer retention is all about how long people watch your video—and it’s the clearest signal of content quality to social media algorithms. If people enjoy your video, they’ll watch it all the way through—or even multiple times. And that's what the algorithm values most, even more than Likes 👍 , Comments 💬 , or Shares 📩 .

Why Viewer Retention Matters:

  • Algorithms love retention: Social platforms want creators who keep users engaged. The longer people stay on the platform, the better. Videos with higher retention are shown to more users.
  • It outweighs Likes and Comments: Engagement is important, but retention beats them all. If viewers stick around for your whole video, that's a win in the algorithm's eyes.
  • Quality of views over quantity: A view is counted whether it’s 0.01 seconds or five minutes. But without context, view counts are meaningless. It’s retention that tells the real story.

Content-led algorithms now deliver a personal experience to the viewer, making Likes, Comments and Shares secondary metrics. Social media is less about being social, and more about delivering you content you want.

That's the key to gaining organic views now (AKA going viral).

The issue now is, can brands tell stories that are interesting enough to keep people watching?

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